You may require proxy settings for Mendeley Desktop to connect. If you have admin rights try either disabling the firewall/anti-virus temporarily, or add an exception that explicitly allows Mendeley Desktop connectivity. This may be due to firewalls, or anti-virus software on your computer, or further down in your network setup (especially if you're on a public computer/network). Local settings are blocking Mendeley Desktop from connecting out.Check that you can access within your web browser to verify if this is the case. A temporary issue either on our servers, or with your ISP routing to our servers, is preventing a connection.When you encounter this error message, it's usually indicative of one of two problems that are preventing Mendeley Desktop from contacting the Mendeley Web servers.
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